When Dr. Jack Gallagher becomes Director of Mental Health Services at Wharton Memorial Hospital, he immediately moves to change the way things operate. Using his radical way of thinking, he delves into the minds of his patients with a mission to truly understand them and their reality as they see it.
His methods allows him to uncover what could be the key to their successful long-term recovery. These same methods, however, cause conflicts with his co-workers, one of whom he was once romantically involved.